FREQUENTLY ASKED QUESTIONS

Answers to the most common questions.

No. Regya is designed to be simple; and in any case we set it up for you and train you at the start.

Yes, and we do it together during the kick-off call, within the first week: you end the call with a CRM that’s already full.

Unlimited, on every plan. The price doesn’t change when you add people.

Choose a plan and enter your card: for 30 days you pay nothing and use the full Regya. On day 27 we send you a reminder. On day 30, unless you’ve cancelled, the subscription for your chosen plan starts.

So that on day 30 you don’t have to do anything to continue: Regya stays active with your data inside. If it’s not for you, cancel before then and pay nothing.

Nothing on the Starter plan. From the Voice plan up, €500 to €1,500 + VAT one-off depending on complexity: data migration, advanced configuration, training.

By credit or debit card, charged monthly through Stripe. An invoice is issued automatically every month.

We let you know right away and Regya retries for a few days. Only if the payment isn’t settled is the service suspended: your data stays visible and you don’t lose it.

Yes, at any time. The most common move is from Starter to Voice, when the team starts using the CRM from the phone.

To servers in Europe, in compliance with the GDPR. The data is yours and can be exported at any time.

Yes: fields, stages and modules adapt to your industry and the way you work.

The people and companies who bring you customers: an accountant, a partner, a happy customer. From the Business plan each one has a record with their reward agreement and, when a referred deal is won, the reward is logged on its own: you enter the commission and mark it paid. In the War Room you see referrals, converted customers, revenue generated and commissions to pay.

Yes: website forms, email and other tools through integrations and the API.

It analyses every deal (health, risks, next steps, email draft), suggests the tasks to do and comments on the numbers in the dashboard. The software does the calculations: the AI interprets them, it doesn’t make them up.

The AI works on your CRM data with a dedicated key, and your data is not used to train models. And if the AI service doesn’t respond, Regya keeps working as normal.

Human, in English and Italian. You have a dedicated account manager you meet on the kick-off call, and a support channel (Regya Care) with a reply within 24–48 business hours on the Starter plan and within 24 hours from the Voice plan up. From the Pro plan you also get a direct contact.

No. The subscription is monthly and you can cancel whenever you want; the data stays yours and can always be exported.

Regya Support
online · replies in English and Italian
Hi! Can I import my contacts from Excel?
Of course 👍 we import them for you during activation, within a few days.
And is support included?
Always 😀 with a dedicated account manager and the Regya Care channel.
Where does my data end up?
On servers in Europe, GDPR compliant. It's yours, and you can export it at any time.

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